eServices - Caribbean

  • Caribbean
  • Revenue in the eServices market is projected to reach €144.30m in 2024.
  • Revenue is expected to show an annual growth rate (CAGR 2024-2028) of 7.68%, resulting in a projected market volume of €194.00m by 2028.
  • The Online Education market is expected to show a revenue growth of 9.2% in 2025.
  • The Event Tickets market has a projected market volume of €71.71m in 2024.
  • In global comparison, most revenue will be generated in the United States (€136,500.00m in 2024).
  • The average revenue per user (ARPU) in the Event Tickets market is projected to amount to €50.36 in 2024.
  • In the Online Education market, the number of users is expected to amount to 2.2m users by 2028.
  • User penetration in the Dating Services market will be at 5.4% in 2024.

Key regions: China, United States, Europe, Germany, Asia

Comparación de regiones

Analyst Opinion

The eServices market in the Caribbean is experiencing significant growth and development. Customer preferences in the Caribbean are shifting towards digital services, with an increasing demand for online shopping, digital payments, and entertainment streaming. This is driven by the convenience and accessibility of eServices, as well as the growing internet penetration in the region. Trends in the market show a rapid expansion of e-commerce platforms, with both local and international companies establishing their presence in the Caribbean. This has led to a wider range of products and services being available to consumers, as well as increased competition among businesses. Additionally, there is a growing trend of mobile banking and digital payment solutions, as consumers seek convenient and secure ways to manage their finances. Local special circumstances in the Caribbean contribute to the development of the eServices market. The region's tourism industry plays a significant role, as many tourists rely on eServices for booking accommodations, transportation, and activities. This has led to the emergence of online travel agencies and booking platforms catering to the needs of both tourists and locals. Furthermore, the presence of a large diaspora population in the Caribbean has created a demand for eServices that facilitate remittances and communication with family and friends abroad. Underlying macroeconomic factors also contribute to the growth of the eServices market in the Caribbean. The region has experienced steady economic growth in recent years, which has increased disposable income and consumer spending. This, coupled with a young and tech-savvy population, has created a favorable environment for the adoption of eServices. Additionally, government initiatives to promote digital transformation and improve internet infrastructure have further facilitated the growth of the eServices market. In conclusion, the eServices market in the Caribbean is thriving due to changing customer preferences, trends in the market, local special circumstances, and underlying macroeconomic factors. As the region continues to embrace digitalization, the eServices market is expected to further expand and evolve, offering new opportunities for businesses and consumers alike.


Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.


In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

Visión general

  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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