Retail Delivery - India

  • India
  • The Reail Delivery market in India is expected to witness tremendous growth in the coming years.
  • According to projections, the revenue in this market is estimated to reach INR €24.96bn by 2024.
  • This growth is projected to continue at an annual growth rate of 19.41% from 2024 to 2028, resulting in a market volume of INR €50.75bn by 2028.
  • In terms of user numbers, the Reail Delivery market in India is expected to have approximately 209.0m users users by 2028.
  • This indicates a significant increase from the projected user penetration of 10.5% in 2024 to an estimated 14.1% by 2028.
  • The average revenue per user (ARPU) is predicted to be INR €166.20 in the Reail Delivery market in India.
  • In a global comparison, it is worth noting that in the United States is expected to generate the highest revenue in the Reail Delivery market, with an estimated value of INR €178,600.00m in 2024.
  • When it comes to user penetration, in the United States is projected to have the highest rate at 30.7% in the Reail Delivery market.
  • This indicates that a significant portion of the population in the United States will be utilizing retail delivery services.
  • Overall, the Reail Delivery market in India is set to experience substantial growth, with impressive revenue projections and an increasing number of users.
  • This presents a lucrative opportunity for businesses operating in this sector.
  • India's retail delivery market is experiencing a surge in demand for e-commerce services, fueled by the country's growing middle class and increasing internet penetration.
Comparación de regiones

Analyst Opinion

The Retail Delivery market of Online Grocery Delivery dominates the market. Retailers were able to scale their online channels rapidly during the COVID-19 lockdowns to meet the exponential rise in customer demand. Retailers still need to look for ways to attract more customers to keep up with the competition. Walmart for example introduced a service where the delivery driver would deliver groceries to the customer’s fridge.

The growth rates of 2022 will see a slight decline in comparison to 2020 and 2021 due to the uncertainty of macroeconomic factors. Although China has a steady lead over the rest of the regions, the U.S. market shows strong growth signals in our forecast. This is due to the high demand and rapid rise of grocery spending per capita.


Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.


In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

Visión general

  • Revenue
  • Market Shares
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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