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U.S. shoppers admitting return fraud or e-commerce policy abuse 2022, by age

Published by
Stephanie Chevalier,
May 3, 2023
In 2022, return fraud and e-commerce policy abuse were found to be more prevalent among younger buyers. Almost two-thirds of shoppers aged 18 to 29 admitted to engaging in these fraudulent practices while shopping online, whereas this proportion was three times lower among those aged 60 and above.

Percentage of shoppers who admitted to committing return fraud or e-commerce policy abuse in the United States in 2022, by age group

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Release date

November 2022

Region

United States

Survey time period

November 2022

Number of respondents

1,000 U.S. e-commerce shoppers

Age group

18 years and older

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