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E-commerce returns in Europe

Statistics report on e-commerce returns in Europe

E-commerce returns in Europe

This report presents insights and statistics on e-commerce returns in Europe, beginning with a global and regional overview of this trend. Next, the study delves into a more intricate exploration of online return behaviors and preferences within five prominent European markets: the United Kingdom, Germany, France, Spain, and Italy.

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Table of contents

Global overview

4
  • Premium Statistic Global reverse logistics market size forecast 2022-2029
  • Premium Statistic Online vs. in-store: ease of returns worldwide 2023, by country
  • Premium Statistic Share of consumers expecting free online shopping returns 2022, by country
  • Premium Statistic Share of consumers willing to pay for online shopping returns 2022, by country

Regional overview

5
  • Premium Forecast Return of online purchases in selected countries 2023
  • Premium Statistic Share of online fashion purchases returned in Europe 2022, by country
  • Premium Statistic Fashion items with highest online return rates in Europe 2022
  • Premium Statistic Main return criteria for online purchases in Europe 2022, by country
  • Premium Statistic Main return features preventing online purchases in Europe 2022, by country

United Kingdom

7
  • Premium Forecast Most returned online purchases by category in the UK 2023
  • Premium Statistic Return fees for online purchases at major retailers in the UK 2023
  • Premium Statistic Maximum fees buyers are willing to pay for returns in the UK 2022, by order value
  • Premium Statistic Return options offered by leading retailers in the UK 2023
  • Premium Statistic Online shoppers' favorite return methods in the UK 2022
  • Premium Statistic Frequency of online returns in the UK 2022
  • Premium Statistic Main reasons for online returns in the UK 2022

Germany

4
  • Premium Statistic Online returns in Germany and the rest of Europe 2022
  • Premium Forecast Most returned online purchases by category in Germany 2023
  • Premium Statistic Online shoppers' favorite delivery and return options in Germany 2022
  • Premium Statistic Consumers paying for online returns to protect climate in Germany 2022

France

5
  • Premium Forecast Most returned online purchases by category in France 2023
  • Premium Statistic Maximum fees buyers are willing to pay for returns in France 2022, by order value
  • Premium Statistic Online shoppers' favorite delivery and return options in France 2022
  • Premium Statistic Main reasons for online returns in France 2022
  • Premium Statistic Main features of a good return experience in France 2022

Spain

5
  • Premium Forecast Most returned online purchases by category in Spain 2023
  • Premium Statistic Share of Spanish shoppers who returned items bought online 2022, by gender
  • Premium Statistic Share of Spanish shoppers who returned items bought online 2022, by age
  • Premium Statistic Reasons why online shoppers in Spain returned an item 2022
  • Premium Statistic Online shoppers' favorite delivery and return options in Spain 2022

Italy

5
  • Premium Forecast Most returned online purchases by category in Italy 2023
  • Premium Statistic Main reasons for online returns in Italy 2022
  • Premium Statistic Main features of a good return experience in Italy 2022
  • Premium Statistic Importance of free return when shopping online in Italy 2017-2022
  • Premium Statistic Importance of home pick-up return when shopping online in Italy 2017-2022
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FURTHER REPORTS

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  • E-commerce in China
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  • Online shopping behavior in Southeast Asia
  • Online shopping in the Middle East and North Africa
  • E-commerce in the Netherlands
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  • E-commerce in Sweden
  • E-commerce in Romania
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