Nota: La página que ha solicitado no está en su idioma predeterminado. Usted está usando nuestra plataforma en otro idioma ahora.
Passenger satisfaction with the London Underground dropped form around 85 percent in the months prior to the COVID-19 pandemic to around 75 percent in months following the first lockdowns and has remained at similar levels since.
Passenger satisfaction evaluation of the London Underground from 2018/19 to 2022/23
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Starter Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$199 USD / Month *
Professional Account
Full access
Business Solutions including all features.
* Prices do not include sales tax.
Other statistics that may interest you London Underground: The Tube
Overview
5
- Premium Statistic Total length of urban rail networks in Europe 2023
- Premium Statistic Longest metro networks in European cities in 2023
- Basic Statistic Distance traveled on the London Underground (UK) 1950-2021
- Premium Statistic Transport for London passenger journeys, by mode 2018-2023
- Premium Statistic London Underground monthly passenger journeys 2017-2021
Financials
6
- Premium Statistic Projected sources of funding for the UK’s Transport for London 2022–2023
- Premium Statistic Transport for London passenger income 2015-2023
- Premium Statistic Revenue from ticket sales on the London Underground 2000-2023
- Premium Statistic London Underground: single journey ticket prices by zone and ticket type 2023
- Premium Statistic London Underground: Oyster and contactless ticket prices by zone and peak 2023
- Premium Statistic Transport for London: passenger income by rail segment 2018–2022
Operations
5
- Premium Statistic Number of stations on the London Underground 2001-2023
- Premium Statistic Number of rail carriages on the London Underground 2000-2023
- Premium Statistic Route kilometers in use on the London Underground 2000-2023
- Premium Statistic Vehicle kilometers on the London Underground 2000-2023
- Premium Statistic Number of employees on the London Underground 2018-2023
Passenger experience
7
- Premium Statistic Customer satisfaction evaluation of Transport for London services 2023
- Premium Statistic Customer satisfaction evaluation London Underground 2018–2023
- Premium Statistic Customer complaints received by Transport for London 2022/23
- Premium Statistic Customer complaints received by the London Underground 2018-2023
- Premium Statistic Customer commendations received by Transport for London Q4 2022/23
- Premium Statistic Customer commendations received by the London Underground 2022-2023
- Premium Statistic Fare payment split on Transport for London services 2018-2023
Further related statistics
19
- London Underground: scheduled and excess journey times 2016/17, by line
- Passengers at Canary Wharf underground station London (UK) 2007-2014
- Passengers at Paddington underground station London (UK) 2007-2014
- Passengers at Leicester Square underground station London (UK) 2007-2014
- Passengers at London Bridge underground station London (UK) 2007-2014
- Passengers at Tottenham Court Road underground station London (UK) 2007-2014
- Passengers at Liverpool Street underground station London (UK) 2007-2014
- Passengers at Euston underground station London (UK) 2007-2014
- Passengers at Bond Street underground station London (UK) 2007-2014
- Passengers at Stratford underground station London (UK) 2007-2014
- Passengers at Piccadilly Circus underground station London (UK) 2007-2014
- Single journey zones 1-4 price on the London Underground in the UK 2000-2016
- Operated kilometers of the London Underground by line 2018/19
- London Underground UK: annoyance with backpacks 2017
- London Underground use frequency (UK) 2013, by age
- Passenger perception of advertising on the London Underground in the UK 2016
- London Underground UK: annoyance when users stop on escalators 2017
- Transport performance of goods in foreign traffic by ships in Sweden 2018, by product
- Queensland rail operating profit Australia FY 2014-2019
Further Content: You might find this interesting as well
Statistics
- London Underground: scheduled and excess journey times 2016/17, by line
- Passengers at Canary Wharf underground station London (UK) 2007-2014
- Passengers at Paddington underground station London (UK) 2007-2014
- Passengers at Leicester Square underground station London (UK) 2007-2014
- Passengers at London Bridge underground station London (UK) 2007-2014
- Passengers at Tottenham Court Road underground station London (UK) 2007-2014
- Passengers at Liverpool Street underground station London (UK) 2007-2014
- Passengers at Euston underground station London (UK) 2007-2014
- Passengers at Bond Street underground station London (UK) 2007-2014
- Passengers at Stratford underground station London (UK) 2007-2014
- Passengers at Piccadilly Circus underground station London (UK) 2007-2014
- Single journey zones 1-4 price on the London Underground in the UK 2000-2016
- Operated kilometers of the London Underground by line 2018/19
- London Underground UK: annoyance with backpacks 2017
- London Underground use frequency (UK) 2013, by age
- Passenger perception of advertising on the London Underground in the UK 2016
- London Underground UK: annoyance when users stop on escalators 2017
- Transport performance of goods in foreign traffic by ships in Sweden 2018, by product
- Queensland rail operating profit Australia FY 2014-2019
Transport for London. (July 6, 2023). Passenger satisfaction evaluation of the London Underground from 2018/19 to 2022/23 [Graph]. In Statista. Retrieved May 06, 2024, from https://www.statista.com/statistics/412796/london-underground-customer-satisfaction/
Transport for London. "Passenger satisfaction evaluation of the London Underground from 2018/19 to 2022/23." Chart. July 6, 2023. Statista. Accessed May 06, 2024. https://www.statista.com/statistics/412796/london-underground-customer-satisfaction/
Transport for London. (2023). Passenger satisfaction evaluation of the London Underground from 2018/19 to 2022/23. Statista. Statista Inc.. Accessed: May 06, 2024. https://www.statista.com/statistics/412796/london-underground-customer-satisfaction/
Transport for London. "Passenger Satisfaction Evaluation of The London Underground from 2018/19 to 2022/23." Statista, Statista Inc., 6 Jul 2023, https://www.statista.com/statistics/412796/london-underground-customer-satisfaction/
Transport for London, Passenger satisfaction evaluation of the London Underground from 2018/19 to 2022/23 Statista, https://www.statista.com/statistics/412796/london-underground-customer-satisfaction/ (last visited May 06, 2024)
Passenger satisfaction evaluation of the London Underground from 2018/19 to 2022/23 [Graph], Transport for London, July 6, 2023. [Online]. Available: https://www.statista.com/statistics/412796/london-underground-customer-satisfaction/