Companies contacted by UK adults about data privacy by industry 2023

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According to a survey of adults in the United Kingdom who had contacted organizations regarding their privacy rights in October 2023, around a quarter of respondents contacted subscription services. Social media companies ranked second, with almost 20 percent of the respondents communicating their privacy rights with them, while e-commerce websites followed with 18 percent.

Organizations most often contacted by users regarding data privacy rights in the United Kingdom (UK) as of October 2023, by industry

Characteristic	Share of respondents
Subscription services	23%
Social media companies	19%
E-commerce websites	18%
Financial institutions	13%
Telecommunication companies	12%
Employers and/or recuitment services	11%
Healthcare providers	10%
Utilities providers	10%
Big technology companies	9%
Gaming companies	7%
Government agencies	6%
Education institutions	5%
Police	3%
Other	4%
None of the above	5%
Don't remember	16%

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Release date

February 2024

More information

Region

United Kingdom

Survey time period

October 9 to 23, 2023

Number of respondents

1,570 respondents

Age group

18 years and older

Special properties

all who have contacted organisations

Method of interview

Online survey

Supplementary notes

The survey question was phrased by the source as follows: "You said you have contacted organizations or companies relating to personal information or data they might hold about you. Which of the following, if any, have you contacted about this?"

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