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Most important factors in choosing a wireless carrier in the United States 2023

Published by Statista Research Department, Mar 25, 2024

Almost one in five respondents to a 2023 survey in the United States selected reliability as one of the three most important factors in selecting a wireless carrier. Meanwhile, just 6.5 percent of respondents cited upload and download speeds as a key driver.

What was most important to you when evaluating a wireless carrier for your personal cell phone?

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Source

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Release date

March 2024

Region

United States

Survey time period

2023

Number of respondents

55,302 respondents

Supplementary notes

Respondents were asked to select their top three responses.

Values do not sum to 100 percent due to rounding.

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Statistics on " Mobile communications in the U.S. "

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Other statistics that may interest you Mobile communications in the U.S.

Overview

5

Subscriptions

5

Traffic & performance

3

Companies

6

Special focus: 5G

6

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Topics

Mobile communications in the United StatesSmartphonesiPhoneMobile communicationsMobile broadband technology
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