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Artificial intelligence (AI) and extended reality (XR) in e-commerce

Statistics report on artificial intelligence (AI) and extended reality (XR) in e-commerce

Artificial intelligence (AI) and extended reality (XR) in e-commerce

This report sheds light on the impact of artificial intelligence (AI) and extended reality (XR) in the e-commerce industry. The report starts with an overview of retail investment in AI technologies and the main applications of AI-empowered tools. Further statistical data presents online consumers' perceptions and attitude towards AI.

Often supported or enhanced by AI systems, extended reality (XR) environments make the shopping experience even more interactive and immersive. The term encompasses augmented reality (AR), virtual reality (VR), mixed reality (MR), and the metaverse. The report includes insights on consumers' opinions and expectations towards extended reality environments in their purchase experience. In addition, the report features a final spotlight on preferences about e-commerce technologies, with a specific focus on differences by generational cohorts.

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Table of contents

Overview

7
  • Premium Statistic Global private investment in AI 2022, by industry
  • Premium Statistic Chatbot market worldwide 2016-2025
  • Premium Statistic Share of retailers using AI, MV, and CV 2023
  • Premium Statistic Success measurement in using AI-driven personalization worldwide 2023
  • Basic Statistic Timeline of machine customers becoming a significant trend 2020-2040
  • Premium Statistic Timeline of artificial intelligence's impact on e-commerce in Italy 2023
  • Premium Statistic Consumers believing AI will improve online shopping 2023

AI in online shopping

7
  • Premium Statistic Consumers interested in AI-powered shopping assistants 2023, by main reason
  • Premium Statistic Consumers able to identify AI on product recommendations in the U.S. 2023, by income
  • Premium Statistic Consumers able to identify AI on product recommendations in the U.S. 2023, by gender
  • Premium Statistic Consumers able to identify AI on product recommendations in the U.S. 2023, by age
  • Premium Statistic Consumer opinion on artificial intelligence (AI)-driven payments worldwide 2023
  • Premium Statistic Adoption of artificial intelligence (AI)-driven payments worldwide 2023, by age group
  • Premium Statistic Shoppers not comfortable with AI for personalization 2023, by generation

XR in online shopping

9
  • Premium Statistic Interest in augmented reality for shopping 2022, by generation
  • Premium Statistic Online shoppers using virtual try-ons 2022, by select countries
  • Premium Statistic AR/VR excitement in e-commerce buying experience in 55 countries worldwide 2023
  • Premium Statistic Consumer opinion on virtual (VR) and augmented reality (AR) payments worldwide 2023
  • Premium Statistic Online shopping: wish for virtual/augmented reality 2023, by country
  • Premium Statistic AR/VR uses in online shopping in the U.S. 2022, by age
  • Premium Statistic Opinions of shoppers about virtual reality (VR) in France 2022, by age
  • Premium Statistic Metaverse use and related e-commerce activities worldwide 2023
  • Premium Statistic Most interesting metaverse use cases in the retail industry 2022

Spotlight: Technology preferences

9
  • Premium Statistic Most wanted e-commerce innovations in the U.S. 2023, by generation
  • Premium Statistic Most wanted e-commerce innovations in the UK 2023, by generation
  • Premium Statistic Most wanted e-commerce innovations in Germany 2023, by generation
  • Premium Statistic Most wanted e-commerce innovations in France 2023, by generation
  • Premium Statistic Most wanted e-commerce innovations in Belgium 2023, by generation
  • Premium Statistic Most wanted e-commerce innovations in Norway 2023, by generation
  • Premium Statistic Most wanted e-commerce innovations in Sweden 2023, by generation
  • Premium Statistic Most wanted e-commerce innovations in the Netherlands 2023, by generation
  • Premium Statistic Most wanted e-commerce innovations in Australia 2023, by generation
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