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Rakuten Insight. 56 percent of respondents stated that they made use of pick up services to return products purchased online, whereas only 20 percent took their returns to a physical store.
Pick up from home was the most popular method for returning online purchases, as revealed in a survey conducted in November 2023 by Most popular methods for returning products purchased online in Japan as of November 2023
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Rakuten Insight. (December 14, 2023). Most popular methods for returning products purchased online in Japan as of November 2023 [Graph]. In Statista. Retrieved April 27, 2024, from https://www.statista.com/statistics/1440686/japan-popular-return-method-in-online-shopping/
Rakuten Insight. "Most popular methods for returning products purchased online in Japan as of November 2023." Chart. December 14, 2023. Statista. Accessed April 27, 2024. https://www.statista.com/statistics/1440686/japan-popular-return-method-in-online-shopping/
Rakuten Insight. (2023). Most popular methods for returning products purchased online in Japan as of November 2023. Statista. Statista Inc.. Accessed: April 27, 2024. https://www.statista.com/statistics/1440686/japan-popular-return-method-in-online-shopping/
Rakuten Insight. "Most Popular Methods for Returning Products Purchased Online in Japan as of November 2023." Statista, Statista Inc., 14 Dec 2023, https://www.statista.com/statistics/1440686/japan-popular-return-method-in-online-shopping/
Rakuten Insight, Most popular methods for returning products purchased online in Japan as of November 2023 Statista, https://www.statista.com/statistics/1440686/japan-popular-return-method-in-online-shopping/ (last visited April 27, 2024)
Most popular methods for returning products purchased online in Japan as of November 2023 [Graph], Rakuten Insight, December 14, 2023. [Online]. Available: https://www.statista.com/statistics/1440686/japan-popular-return-method-in-online-shopping/