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As of April 2020, around 25 percent of insurance agents in India stated that the willingness of their customers to use apps and portals of insurance companies had significantly increased since the outbreak of the COVID-19 pandemic. Another 42 percent said, that the willingness had increased slightly.
Willingness to use apps and portals during COVID-19 pandemic across India as of April 2020
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Statistics
BCG. (February 19, 2021). Willingness to use apps and portals during COVID-19 pandemic across India as of April 2020 [Graph]. In Statista. Retrieved May 15, 2024, from https://www.statista.com/statistics/1222780/india-impact-of-covid-19-on-customers-willingness-to-use-insurtech/
BCG. "Willingness to use apps and portals during COVID-19 pandemic across India as of April 2020." Chart. February 19, 2021. Statista. Accessed May 15, 2024. https://www.statista.com/statistics/1222780/india-impact-of-covid-19-on-customers-willingness-to-use-insurtech/
BCG. (2021). Willingness to use apps and portals during COVID-19 pandemic across India as of April 2020. Statista. Statista Inc.. Accessed: May 15, 2024. https://www.statista.com/statistics/1222780/india-impact-of-covid-19-on-customers-willingness-to-use-insurtech/
BCG. "Willingness to Use Apps and Portals during Covid-19 Pandemic across India as of April 2020." Statista, Statista Inc., 19 Feb 2021, https://www.statista.com/statistics/1222780/india-impact-of-covid-19-on-customers-willingness-to-use-insurtech/
BCG, Willingness to use apps and portals during COVID-19 pandemic across India as of April 2020 Statista, https://www.statista.com/statistics/1222780/india-impact-of-covid-19-on-customers-willingness-to-use-insurtech/ (last visited May 15, 2024)
Willingness to use apps and portals during COVID-19 pandemic across India as of April 2020 [Graph], BCG, February 19, 2021. [Online]. Available: https://www.statista.com/statistics/1222780/india-impact-of-covid-19-on-customers-willingness-to-use-insurtech/