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Global attack rate at additional touchpoints across online customer journey 2022

Published by Ani Petrosyan, Oct 16, 2023
In 2022, the attack rate on password resets on desktop devices worldwide was 8.5 percent. Money transfers were one of the additional high-risk touchpoints across the digital customer journey. Additionally, detail changes in mobile apps had an attack rate of 0.4 percent in the same timeframe. Transfers and ad listings on mobile apps had the lowest attack rate.

Attack rate at additional high-risk touchpoints across the online customer journey worldwide in 2022

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Release date

May 2023

Region

Worldwide

Survey time period

2022

Special properties

based on source's characteristics; wider industry metrics may vary

Supplementary notes

Attacks in the Digital Identity Network are split by human-initiated attacks, which typically return full digital identity profiling data relating to individual events, and high velocity automated bot attacks.

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