Most used messenger by brand in the U.S. 2023

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We asked U.S. consumers about "Most used messenger by brand" and found that "Facebook Messenger" takes the top spot, while "Viber" is at the other end of the ranking.
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Most used messenger by brand in the U.S. as of December 2023

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Number of respondents

5,502 respondents

Age group

18-64 years

Special properties

respondents who use instant messengers regularly (Marketing & social media, Services & eServices)

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "Which instant messenger or video call services do you use regularly?"

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