U.S. mobile users: reasons for and against mobile shopping 2017

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This statistic shows the positive and negative aspects of smartphone shopping according to mobile shoppers in the United States. According to the survey, 68 percent of respondents report having no problems shopping from their mobile devices.

Positive and negative aspects of smartphone shopping according to mobile shoppers in the United States as of September 2017

Characteristic	Share of respondents
I have no shopping problems from my mobile device	68%
I like that I can shop anywhere from my mobile phone	67%
I prefer to shop on my laptop/desktop computer	57%
I find it easier to shop on a desktop/laptop becuase of the keyboard and larger screen size	57%
I never make purchases online or from a retailer's app while in that store	55%
Sometimes I use a retailer's app on my phone to make purchases while I am in that store	45%
The larger keyboard and screen size on a desktop/laptop computer doesn't matter to me	43%
I prefer to shop on my mobile device	43%
It doesn't matter to me that I can use my mobile device here when shopping	33%
Shopping on my mobile device can be frustrating	32%

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Release date

November 2017

More information

Region

United States

Survey time period

September 21 to 28, 2017

Number of respondents

800 respondents

Age group

18-55 years

Special properties

Mobile device shoppers

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "Thinking about your experiences shopping on a mobile device, which statement describes you best?"

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